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A. You have been chosen randomly. Your name being selected has nothing to do with your insurance company not believing you.
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A. Fraud, as you know, is having a major impact on your insurance premiums. There are some people who claim their car has been stolen or damaged only after they have taken out insurance. This is costing you more and more every year.
A. Your insurance company believe that those intent on fraudulent behaviour will not chose them to insure their vehicle if there is a chance they will be selected to have it inspected. This will reduce the fraud bill for your company and therefore they will be able to insure you at the correct level.
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A. Yes you do. Only by agreeing can your insurance company combat fraudulent behaviour in others.
A. Once your car has been inspected your insurance company can correctly cover it at the right premium level. It will also mean that should you make a claim in the future your insurance company will have all the correct information to process your claim quickly and easily.
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A. You will be contacted by someone from the motorcheck™ team who will arrange an inspection at your earliest convenience. An inspector will come to you and check your vehicle. He will also ask for various documents – which you have to produce. He will check them as well and using our technology he will send the information directly to your insurance company.
A. You will need to have available the keys to the vehicle, your vehicle registration document and, for each named driver on the policy, both parts of your driving licence (plastic photo card and paper "counterpart") and a valid MOT certificate.
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A. motorcheck™ will come to you wherever you are in the country.
A. No one else is permitted to see this information.
A. Yes. Your inspector will leave you with a motorcheck™ check-card for you to keep for your records.
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A. When the inspection is complete, our inspector will immediately show you the results and ask you to sign to verify their accuracy. You can add comments or disagree with the inspection if you think it is unfair or inaccurate in any way.
A. Yes you do. We at motorcheck™ demand of our inspectors that they are courteous, polite and efficient. If your inspector has in any way upset you we want to know about it and will deal with any alleged misconduct quickly.
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A. If you have arranged an inspection appointment and need to change it, please contact our customer service on 0800 781 9103. For any other enquiry please telephone 020 8334 9610.
A. Yes you are. Think of this like having to provide your proof of no claims bonus. You will be instantly insured at taking out your policy.
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A. The inspection only takes a few minutes and is conducted by one of our inspectors by appointment at your home or place of work. You are encouraged to attend while the inspection is being carried out
A. Your insurance company will contact you and advise you of any premium change. You will then be properly insured for any future claims you may have to make.
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